Home / Contact
Contact
Questions about a power bank? Send.
Frequently asked questions
How fast will my power bank arrive?
Orders placed before 23:00 are dispatched the next working day. Delivery usually takes 2–4 business days.
Can I return it if it doesn't fit my phone?
Yes — you have 30 days to return any unused power bank in its original packaging for a full refund.
Which payment methods do you accept?
We accept iDEAL, credit card, PayPal, Apple Pay and Google Pay — all through a secure checkout.
Where do you ship from?
All orders are shipped from our warehouse in the Netherlands, so no long overseas waits.
Will it charge through my phone case?
Yes, magnetic charging works through most cases up to 3 mm thick. Thick metal or wallet cases may block the magnet.
